Return and refund policy
If you are not satisfied with any Savv-e Central program, please click here.
At Savv-e’s sole discretion, Savv-e may refund the purchase price of a product when:
- The product has been proven to be defective by the Savv-e technical support team
- A licence has not been activated and the product has been demonstrated to be unsuitable for the required purpose
Savv-e cannot offer a refund when:
- A product has been used contrary to the technical guidelines and minimum platform specification issued with the product
- A licence has been activated and the product is not deemed to be defective
Problem resolution
We are committed to resolving issues as soon as possible. If you have any problems or questions about Savv-e Central or any products, you can send us a message by clicking here.
Forgotten Password
Click here and a new password will be sent to the email address you specify.
Install Flash Player
Problem: When launching the module, it says I need Flash Player 8 or Higher
Description & Fix: Download and Install Flash Player. Once installed successfully you will be able to view the modules/courses.
Download: Click here to download Flash Player.
Bulk upload
Click here to download a .csv template file which can be used for the bulk upload feature.
Click here to download a .pdf file on how to edit or create a .csv file for bulk upload.
